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International Customer Service

Customer Service

Pro-Active Tracking and Customer Service

Take the challenges of international customer service away from your Customer Service Reps. We will handle it for you.

Customer Service on international orders carries complexities ranging from:

  • Alternate hours of operation
  • Language issues
  • Customs expertise
Bongo pro-actively tracks every shipment coming to and from our warehouse. If an issue occurs with a shipment, our customer service team pro-actively contacts the carrier to resolve the issue and notifies the customer of any delay.

We have developed a multi-channel customer service system which greatly reduces language barrier issues to provide the best international service in the industry.

Best of all, partnering with Bongo is COST FREE.

Contact a Sales Representative. Our success is based on yours.

Features:
Learn the Process
Fraud Protection
Customs Compliance
Cost Savings
Customer Service
Return Services

Articles & Whitepapers:
Globalization means shippers have to get ready for international shipping

Flexibility, responsiveness, savings: regional carriers deliver

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Demo - International Distribution
 
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